These Terms of Service ("Terms") govern your use of the website and services provided by A. Gónzales Tree Services ("Company," "we," "our," or "us"). By accessing our website or using our services, you agree to these Terms.

Agreement to Terms

By accessing or using our website located at https://agonzaleztreeservices.com, requesting services, or communicating with us, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with these Terms, please do not use our website or services.

Description of Services

A. Gónzales Tree Services provides tree-related services, including but not limited to:

Tree removal

Tree trimming

Stump grinding

Emergency tree services

Tree maintenance

Related estimates and consultations

Our services are available to customers throughout North Carolina and surrounding service areas.

User Responsibilities

You agree to:

Provide accurate information when requesting services.

Use our website lawfully.

Maintain the confidentiality of your communications with us.

Refrain from using our website for fraudulent or unlawful purposes.

Acceptable Use

You agree not to:

Violate any laws or regulations.

Attempt unauthorized access to our systems.

Interfere with website operations.

Transmit harmful software or malicious code.

Use our website in a manner that could damage our business or other users.

Payments & Billing

Payment terms for services will be communicated before work begins.

Invoices and estimates are provided based on the information available at the time of inspection. Additional charges may apply if conditions differ from those originally observed.

Failure to make payment may result in suspension of services.

Text Messaging Program Terms

By providing your mobile phone number and opting in, you agree to receive SMS communications from A. Gónzales Tree Services.

Customers may receive messages regarding:

Appointment reminders

Estimate follow-ups

Service updates

Customer support communications

Responses to inquiries

You can cancel the SMS service at any time. Just text "STOP" to (336) 695-1949. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or by calling (336) 695-1949.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you.

You will receive messages as needed regarding appointments, estimates, service updates, and customer support. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

If you have any questions regarding privacy, please read our privacy policy:

https://agonzaleztreeservices.com/privacy-policy

A. Gónzales Tree Services uses GoHighLevel to manage customer communications and records. Customers may receive emails, phone calls, and SMS messages through this platform after providing appropriate consent.

Intellectual Property

All content on this website, including text, logos, graphics, images, and design elements, is the property of A. Gónzales Tree Services and is protected by applicable intellectual property laws.

No content may be copied, reproduced, or distributed without prior written permission.

Disclaimers

Information provided on this website is for general informational purposes only.

While we strive to provide accurate information, we do not guarantee that all content is complete, current, or free from errors.

Service availability may vary depending on weather conditions, property conditions, scheduling, and other factors.

Limitation of Liability

To the maximum extent permitted by law, A. Gónzales Tree Services shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or services.

Our total liability shall not exceed the amount paid for the services provided.

Indemnification

You agree to indemnify and hold harmless A. Gónzales Tree Services, its owners, employees, and representatives from any claims, liabilities, damages, expenses, or costs arising from your misuse of our website or services.

Termination

We reserve the right to suspend or terminate access to our website or services if these Terms are violated or if unlawful activity is suspected.

Governing Law

These Terms shall be governed by and interpreted under the laws of the State of North Carolina and applicable laws of the United States.

Changes to Terms

We may update these Terms from time to time.

Changes become effective immediately upon posting to our website. Continued use of our website or services after revisions are posted constitutes acceptance of the updated Terms.

Contact Information

A. Gónzales Tree Services

1027 Savannah Ln
Hamptonville, NC 27020
United States

Phone: (336) 695-1949

Email: [email protected]

Website:

https://agonzaleztreeservices.com

Privacy Policy:

https://agonzaleztreeservices.com/privacy-policy

Last Updated: June 11, 2026